At NaturalSof we make water better: for business, for living, for our environment, for YOU.


    To understand how our technology works let’s first remember some basic facts about water. Water is sometimes referred to as the “universal solvent”. This term is used as water has unique characteristics that allow it to break the bonds of larger more complex compounds. For example, place a small teaspoon of sugar or salt in a glass of water, stir vigorously and it will dissolve easily.

    Although the water in your home is clear, it is not pure. Being a wonderful solvent, water is very receptive and dissolves small amounts of the soluble minerals it comes into contact with in nature. Water contains elements essential for healthy living, including calcium and magnesium.


    Hardness in water is caused by Calcium and Magnesium. Conventional water softeners remove the essential Calcium and Magnesium macrominerals from the water supply, by replacing them with salts. One of the benefits of the solutions provided by NaturalSof is that they do not remove these essential macrominerals.


    While contributing to water hardness, Magnesium isn’t a big factor when it comes to limescale deposits.


    As we all know H2O can exist in various forms; Ice, Water and Steam.

    Just as water can exist in various forms, so can Calcium Carbonate. The three forms of Calcium Carbonate are:


    Under certain circumstances ( temperature rise or an increase in pH levels), hard water is forced to discharge Calcium Carbonate. The Calcium Carbonate discharged in this way from untreated water is Calcite, a hard limescale. The discharge will accumulate on the nearest receptive surface, typically metallic.



    Aragonite is a form of Calcium Carbonate crystal that, unlike Calcite, prefers to stick to itself and grow attracting more Calcium.  It remains suspended in water rather than depositing on surfaces.


    Vaterite is rarely found in natural water.


    Hot Water Scaling

    In untreated hard water systems when contact is made with the hot surfaces found in water heaters, humidifiers, kettles, boilers, heat exchangers etc. limescale will be deposited.

    Calcium is inversely soluble, meaning that as the water temperature rises, the
    amount of Calcium that can be held in solution decreases. When this occurs in hard water systems the excess Calcium that’s been displaced by the temperature rise bonds with available bicarbonate to form Calcium Carbonate (in the Calcite form). This newly formed Calcium Carbonate then deposits as limescale on the nearest receptive surface.

    Cold Water Scaling

    In untreated hard water systems a rise in pH will also cause scaling. Carbon Dioxide dissolved in water under pressure takes the form of Carbonic acid. When the water pressure drops, at a faucet for example, the Carbonic acid gasses off in the form of Carbon Dioxide causing an instant pH rise ( making the water less acidic).  Examples of pressure drops in systems that can produce pH related cold water scaling include nozzles, faucets and shower heads.


    Now that we’ve covered Calcium Carbonate, the two forms it can take in natural water and the events that trigger limescale deposits, we are able to explain the mechanism behind our successful technology.

    As water passes through our product it is subjected to a turbulent interaction with a catalytic core made of a proprietary alloy. The dissimilar metals and the water create a battery effect generating a very small electrical charge.

    The electric charge combined with turbulent flow related pressure drops causes an important change to take place.  A percentage of the Calcium and Bicarbonate in the water comes out of solution and goes into suspension forming Calcium Carbonate in the Aragonite state.

    Microscopic Aragonite crystal formations remain suspended in the water and pass harmlessly through the system. Changes in temperature or pH no longer lead to hard limescale deposits. The Calcium Carbonate that is placed in suspension as stable Aragonite crystals is no longer available in solution to be deposited as Calcite.

    As the process repeats itself, newly created Aragonite crystal formations are continually produced thus preventing limescale deposits. The process also continues to gradually remove any limescale that may have accumulated in the past. This is due to the water now being under saturated with dissolved calcium and bicarbonate increasing its capacity to act as a solvent.

    For a more in depth explanation that covers saturation ratios and looks at the chemistry behind the whole process please click this “In Depth Science” link.

    Quick Simplified Explanation

    Our core technology has a twin catalytic effect. The first is the shape which creates turbulence and a very small pressure drop (much less than a softener). Pressure drops create limescale.

    The second effect is the alloy acting as a battery, generating a very small electrical current as water makes contact with the alloy.

    The electric current creates the condition needed to rearrange the limescale molecule to a benign soft non-bonding crystal.

    These suspended soft crystals just stay in the water instead of sticking to pipework and hot water cylinders. They just pass harmlessly through your system and down the drain.

    A Catalytic Core

    Calcium Carbonate Untreated

    Calcium Carbonate Treated